Customer Retention Specialist - Field Canvassing (Bali Region)

Join Astra Credit Companies as a Customer Retention Specialist in the stunning Bali region! This dynamic role focuses on direct selling, customer engagement, and data-driven retention strategies to expand our multiguna product offerings. You’ll partner with our sales team to identify and engage high-value customers, leveraging your expertise in customer relationship management (CRM) tools like Salesforce and HubSpot. With a strong emphasis on building trust and understanding customer needs, you’ll help turn potential customers into loyal advocates for our financial solutions.

Based in the vibrant cities of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you’ll work in a fast-paced environment where your field canvassing skills are crucial. This role is perfect for someone who thrives on building relationships, solving problems, and driving revenue growth through strategic customer engagement.

At Astra Credit Companies, we’re committed to fostering a culture of innovation and customer-centricity. With a competitive salary of Rp 5,000,000 - Rp 8,000,000 per month, this is your chance to make a meaningful impact in a region known for its beauty and business opportunities.

📋 Tanggung Jawab Pekerjaan

• Conduct field canvassing to identify and engage high-potential customers in Bali.
• Build and maintain strong customer relationships through personalized interactions.
• Leverage CRM tools like Salesforce and HubSpot to track customer interactions and sales opportunities.
• Collaborate with the sales team to develop and implement customer retention strategies.
• Analyze customer data to identify trends and opportunities for growth.
• Provide regular reports on customer engagement and sales performance.
• Assist in training and mentoring new sales representatives.
• Stay updated on industry trends and best practices in customer relationship management.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 3 years of experience in sales, customer service, or a related field.
• Proven track record in customer relationship management and retention strategies.
• Fluency in English and Bahasa Indonesia.
• Strong communication and negotiation skills.
• Proficiency in using CRM tools like Salesforce or HubSpot.
• Valid driver’s license and reliable transportation.
• Ability to work independently and as part of a team in a fast-paced environment.

🛠️ Keahlian

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